"Will your DVDs work in my country?" Yes. All our DVDs are region-free and we make sure the format (NTSC or PAL) is correct for your region before mailing things off.
"Do you ship internationally?" Yes. We welcome international orders from any region/country.
Can I pay in a currency other than US dollars? Yes. Please visit our International Prices Order page here to order in non-US currencies. If you do not see your home-country's currency listed you can still pay in US dollars or any of the other currencies listed.
"How much do you charge for shipping, packaging or tax?" Nothing. We send your DVDs by airmail anywhere in the world for free. There are no hidden or extra charges on top of the advertised price of the DVDs.
"What happens if the DVDs are damaged or don't arrive?" We send replacements for free.
"How long will it take for DVDs to reach me?" 14 days from the time of purchase. Having said that, most people get things within 7 days (I send them by airmail - but the postal service can be slow during public holiday periods and to remote countries\regions).
"How can I buy music CDs?" I no longer sell individual music CDs. However, every DVD title has the songs included as high quality (320kbps) mp3 audio files amongst the data\ROM content of the disk. You can use these files to burn your own music CD using a computer and a blank CD-R. You can also listen to the songs through an mp3-player (such as an i-pod) or computer. If you want a music CD title for which there is no DVD equivalent you will find it amongst my Collected MP3 Music Albums - you get these for free when you buy my latest science DVDs (Human Biology and Where Does Food Come From?).
You can email me here if you have any questions or special requests.